Frequently Asked Questions
Make it sure to convert all fonts to outlines or curves before sending the file to us. Kindly set the size of the proof in proportion to the exact size of the custom banner’s order. There’s no need to mention bleeds in the proof unless it is required or a part of the graphic. All text should be at least two inches from the edge of the banner’s grommets. Acceptable formats such: Make it sure to convert all fonts to outlines or curves before sending the file to us. Kindly set the size of the proof in proportion to the exact size of the custom banner’s order. There’s no need to mention bleeds in the proof, unless it is required or a part of the graphic. All text should be at least two inches from the edge of the banner’s grommets. Acceptable formats such:
- EPS (Encapsulated PostScript)
- AI (Adobe Illustrator)
- PDF (Adobe Reader PDF)
- PSD (Adobe Photoshop)
- JPEG (High-Resolution JPEG)
- TIFF (High-Resolution TIFF)
It depends on the resolution and pixels, PSD, JPEG, and TIFF files get blurred when enlarged. Thumbnail JPGs or GIFs cannot be used for large prints. If submitting these files please follow these guidelines
- 100% scale (full-size output) at 100 dpi
- 50% scale at 200 dpi or higher
- 25% scale at 300 dpi or higher
- 10% scale at 600-1200 dpi
Vector files art is scalable to any size of the custom graphics, it never loses resolution or doesn’t get blurred and the image stays sharp. Vector files can be submitted in any size, in proportion to your custom banner’s size.
All reprints should be duplicated what was originally printed.
Banners Expo does not hold a color limit on its custom banners, allowing you the freedom to choose as many photos or graphics and colors as you want on your display banner.
We don’t print the vinyl banners on both sides, but we can make a fuse to the banner to get a double-sided display. This attachment of two banners will enhance the durability of this banner.
Banners Expo sign prints are always measured in width by height (W x H). When you choose a size on the website, width is always the first dimension, not height. Be sure it matches your file size.
After the approval of the artwork it straight goes to the production house, so no further changes can be made to it.
Yes you can deck your “proof request” on the edge of the page. Our staff will email you the final proof of it within 24 hours of submission.
Yes we have.
In case if you don’t like the final preview our team will satisfy you by finding the best suitable layout for you.
Printers at Banners Expo are accelerated to print colors expected to match the order, but in cases that they do not, we cannot be held responsible actual display of it. We will not issue refunds for this or accept any returns due to color, depth or tone. In this case, we will address each of these situations on a case-by-case basis.
For these file types like PDF, DOC, DOCX, EPS, CDR, AI, PSD, TIF, TIFF, PPT, BMP, and SVG, our system is not able to generate an instant proof for review but we have your file and our production department will review your file for size and quality (resolution) before sending it to the printing. Printing production will contact you if the file is not good for printing.
We have printers starting from 360 dpi to 1440 dpi.
After the approval of your request or production team will only take 24 to 48 hours to print your order. It depends upon the shipping package of the order, it may take 3 business days to deliver your order.
We offer 180 days guarantee against all manufacturing defects. If the product fails to deliver the quality of break during the conservation at the guaranteed time then we will replace the product.
We have been delivering high-quality products for 20 years. Every order has free design proof. Moreover, ordering on our website is feasible and easy.
In case of shipping carrier losses, we will send you shipping on a priority basis and investigate the package.
If any error or omission is found on the package, we will send you the shipping on a priority basis. Do we also offer a refund or replacement of the order without any charges from the customer?
No, our custom banners have no grommets by default. If you want to add grommets, kindly mention them in the special instructions.
Our vinyl banner usually doesn’t come with wind slits. If you want to add this specification we can add it on additional charges. Moreover, we also offer mesh banners that can withstand wind and external pressure.
Our vinyl banner comes up with waterproof material and generally lasts for 5 years.
For this, flexible bungee cords will be recommended to hang banners in those areas.
The banners made up of 15oz offer a higher amount of vinyl in them. This feature adds durability to the overall life of the banners and is mostly recommended for outdoor use.